Skip to content

Backstage Chat (Messenger)

The Backstage Chat system enables private communication between editors, speakers, and guests during broadcasts. Messages are not visible to viewers.

Overview

Backstage chat features:

  • Private messaging
  • Group conversations
  • File attachments
  • Image/video preview
  • Unread message tracking

Editors, speakers, and guests can all use the chat.

Features

Peers list

  • Shows all participants
  • Unread message counts
  • Last message preview
  • Avatar and name display

Chat window

  • Message history
  • Send messages
  • Upload files
  • View attachments

File attachments

  • Image preview
  • Video preview
  • File download
  • Upload progress tracking

Attachments

Supported types

  • Images (previewed in the chat)
  • Videos (previewed in the chat)
  • Other files (downloaded)

Viewing attachments

Open an attachment to view it full size. From the viewer you can step to the next or previous attachment in the same chat.

Download

Files under 50 MB can be downloaded directly from the chat.

Opening a chat

Click a participant in the peers list to open the conversation with them.

Returning to the peers list

Click the back button.

Switching sessions

Your chat conversations are kept when you switch between sessions in the studio.

Unread tracking

Each conversation shows its own unread count in the peers list.

Backstage chat and PTT

Backstage chat works alongside PTT (Push to Talk):

  • Chat for text communication
  • PTT for voice communication
  • Both are private and never go out to the broadcast

Best practices

  1. Keep messages brief for quick coordination.
  2. Use PTT for urgent messages; voice is faster.
  3. Share files sparingly; large files slow things down.
  4. Check unread counts so you don’t miss messages.