Backstage Chat (Messenger)
The Backstage Chat system enables private communication between editors, speakers, and guests during broadcasts. Messages are not visible to viewers.
Overview
Backstage chat features:
- Private messaging
- Group conversations
- File attachments
- Image/video preview
- Unread message tracking
Editors, speakers, and guests can all use the chat.
Features
Peers list
- Shows all participants
- Unread message counts
- Last message preview
- Avatar and name display
Chat window
- Message history
- Send messages
- Upload files
- View attachments
File attachments
- Image preview
- Video preview
- File download
- Upload progress tracking
Attachments
Supported types
- Images (previewed in the chat)
- Videos (previewed in the chat)
- Other files (downloaded)
Viewing attachments
Open an attachment to view it full size. From the viewer you can step to the next or previous attachment in the same chat.
Download
Files under 50 MB can be downloaded directly from the chat.
Navigation
Opening a chat
Click a participant in the peers list to open the conversation with them.
Returning to the peers list
Click the back button.
Switching sessions
Your chat conversations are kept when you switch between sessions in the studio.
Unread tracking
Each conversation shows its own unread count in the peers list.
Backstage chat and PTT
Backstage chat works alongside PTT (Push to Talk):
- Chat for text communication
- PTT for voice communication
- Both are private and never go out to the broadcast
Best practices
- Keep messages brief for quick coordination.
- Use PTT for urgent messages; voice is faster.
- Share files sparingly; large files slow things down.
- Check unread counts so you don’t miss messages.