evmux's Privacy Policy

Last Revised: September 26, 2024

evmux inc. and its affiliates d/b/a as evmux (“evmux” or “we”) respects the privacy of its websites' users (“User” or “you”) and is committed to protect its Users’ personal information. We believe that you have a right to know our practices regarding the information we may collect and use about you when you use our primary websites at http://www.evmux.com/ and http://www.evmux.app/ (the Sites). Please read the following carefully to understand evmux’s views and practices regarding your personal information and how evmux will treat it.

Table of Content

  1. About this Privacy Policy
  2. Who we are
  3. Your acknowledgment of this policy
  4. Which information may we collect about Users?
  5. How do we collect information about our Users?
  6. What are the purposes of the collection and processing of information?
  7. Sharing Personal Information with Third Parties
  8. Your Rights
  9. Location of Your Data
  10. Minors
  11. Third Party Service Providers and Third Party Software
  12. Links to Third Party Websites
  13. Data We Process
  14. Purpose of Data Processing
  15. How to Request Data Deletion
  16. Security
  17. Data Retention
  18. Changes to the  Privacy Policy
  19. Have any Questions?
  1. About this Privacy Policy

This Privacy Policy applies when you visit our Sites. It also applies where we are in contact with you in other ways whether in your capacity as an individual or as director, shareholder, partner, employee or other representative of a company or other organization.

  1. Who we are

In this policy, references to evmux, or to "we" or "us" are to  evmux inc., which is a registered company in Delaware, USA. Individuals wishing to contact us about data protection issues may do so by writing to us at the above address or by emailing us at info@evmux.com

  1. Your acknowledgment of this policy

This Privacy Policy (“Privacy Policy”) details how your Personal Information collected via the Sites is used and processed by evmux.

BY ENTERING, CONNECTING TO, ACCESSING OR USING THE SITES, YOU ACKNOWLEDGE THAT YOU ARE OR HAVE HAD THE OPPORTUNITY TO BECOME AWARE OF AND AGREE (IN JURISDICTION WHERE SUCH CONSENT IS REQUIRED) TO THIS PRIVACY POLICY AND evmux’S PRACTICES DESCRIBED THEREIN, INCLUDING THE PROCESSING (INCLUDING COLLECTING, USING, DISCLOSING, RETAINING OR DISPOSING) OF YOUR INFORMATION UNDER THE TERMS OF THIS POLICY.

  1. Which information may we collect about Users?

We collect from Users of our Sites, two types of data and information:

  1. Non-personal Information. The first type is non-identifiable and anonymous information. Non-personal Information, which is being gathered, consists of technical information and behavioral information that does not pertain to a specific individual (“Non-Personal Information”).

You may access and browse the Sites without disclosing personal information, although, like most websites, we passively collect certain Non-Personal Information from your devices, including: (i) technical information such as the type and version of your device and its operating system, the type of browser, screen resolution, device browser and keyboard language, Wi-Fi connectivity and the type and name of your device and/or browser, etc.; and (ii) behavioral information which may include the User’s click-stream on the Sites, the activities of the User on the Sites and additional information of a similar nature (collectively, “Technical and Behavioral Information”). We may also use third-party service providers such as Google Analytics to obtain detailed analytics on the device and the User's behavior on the Sites.

Please note that we or our third party service providers will collect such Technical and Behavioral Information by using certain technologies such as Cookies (as further detailed under our Cookie Policy at https://www.evmux.com/cookies.html  (“Cookie Policy)). 

  1. Personal Information. The other type of information we collect is individually identifiable information. To put it simply, this information identifies an individual or is of a private and/or sensitive nature, such as your contact information (“Personal Information”), including:

  1. Personal Information which is provided voluntarily:

  1. Personal Information collected via technology:

  1. Please note:

  1. How do we collect information about our Users?

There are two main methods we use to collect information:

  1. We collect information through your entry, connection, access and/or use of the Sites. In other words, when you access or use the Sites we are aware of your usage of the Sites, and may gather, collect and record the information relating to such usage. For example, when you use the Sites, we gather your Technical and Behavioral Information.

  2. We collect information which you provide us voluntarily. For example, we collect Personal Information that you provide via the Contact Form on our Sites. We will inform you prior to collecting your Personal Information if it is requested on a voluntary basis and the consequences of not providing voluntary Personal Information.

  1. What are the purposes of the collection and processing of information?

  1. Non-personal Information is processed in order to:  

  1. Personal Information is processed in order to:

Note to our Users in the EU:

In order for evmux to process your Personal Information, as detailed herein, such processing must be justified by a "basis" for processing. Please note that the Personal Information processing activities detailed herein may be justified on the basis that:

  • the processing is based on your consent - where you provide us with your consent to contact you for marketing purposes or when we use cookies to collect information about your use of the Sites, you will be asked to consent to such activities before we can process such information. If you choose not to give us your consent for such processing activities, or if you decide later to remove your consent, this may affect our ability to provide you with the services available on our Sites;
  • the processing is necessary for performance of a contract or in order to take steps prior to entering into a contract - usually your Personal Information will be provided to us because you are interested in engaging with evmux for the purchase of our products and services. As such, we rely on this basis for processing activities that are required in order to enable you to use the Sites and to let you know of changes to our Sites' terms of use and privacy policy;
  • the processing is necessary to comply with a legal obligation - we may process your Personal Information for disclosure of information to authorities; and
  • the processing is in our legitimate commercial interests - subject to your interests and fundamental rights, under our legitimate interest in marketing our products and services via the Sites and offering the public comfortable and safe access to our Sites, we shall perform the Personal Information processing activities described herein, such as the processing of your Personal Information in order to personalize the Sites, assisting us to prevent crime and fraud, manage our internal operations, maintaining records and email tracking. We may also use the information contained in certain cookies and other such files or tags based on such ground for our legitimate interests in a safe and user-friendly presentation of our Sites. Where we rely on legitimate interests as a lawful basis, we will carry out a balancing test to ensure that your interests, rights and freedoms do not override our legitimate interests.

Note to non-EU Users:

BY ENTERING, CONNECTING TO, ACCESSING OR USING THE SITES, YOU CONSENT TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION AS SPECIFIED HEREIN.

  1. Sharing Personal Information with Third Parties

  1. evmux respects your privacy and will not disclose, share, rent, or sell your Personal Information to any third party, other than as permitted under this Privacy Policy.

  2. In addition to using the information collected by us for the purposes described under Section 6 above, we may also share your information in the following cases:

  1. For avoidance of doubt, evmux may transfer and disclose Non-personal Information to third parties at its discretion including without limitation for statistical, analytical and research purposes and for customization, developing and improvement of our Sites.

  1. Your Rights

evmux acknowledges you have the right to access and change the Personal Information we collect and process. If you wish to access or to correct, amend, or delete Personal Information, please send us an email to: info@evmux.com and we will respond within a reasonable timeframe, but in any event no later than permitted by applicable law.

Note to our Users in the EU: 

We hereby inform you of the following rights (by virtue of EU law), in respect of your Personal Information:

  • Right to access: you may have the right to request a review of your Personal Information held by evmux. We may refuse to comply with your access request if the request is manifestly unfounded, excessive or repetitive in nature.
  • Right to rectification: if the Personal Information processed by evmux is incorrect, incomplete or not processed in compliance with applicable law or this Privacy Policy, you may have the right to have your Personal Information rectified.
  • Right to erasure: under certain conditions, you may be entitled to require that evmux will delete or "block" your Personal Information (e.g. if the continued processing of those data is not justified).
  • Right to Portability: you may have the right to transfer your Personal Information between data controllers (i.e. to transfer your Personal Information to another entity). The right to data portability only applies where your Personal Information is processed by us with your consent or for the performance of a contract and when processing is carried out by automated means. 
  • Right to object to or withdraw consent: where that lawful basis for processing your Personal Information is either "public interest" or "legitimate interests", those lawful bases are not absolute, and you may have a right to object to such processing. Where you object on grounds of legitimate interest, we shall no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims. If the processing of your Personal Information is based on your consent, you have the right to withdraw your consent to such processing at any time.
  • The right to restrict processing – under certain circumstances, you may have the right to object to the processing of your Personal Information due to your particular situation.
  • Right to lodge a complaint: you have the right to lodge a complaint before the relevant data protection authority or supervisory authority of your jurisdiction.

To exercise these rights, where applicable, please contact us by sending an email to: info@evmux.com

  1. Location of Your Data

The information collected from you by evmux, as detailed in this Privacy Policy, may be transferred to, and stored at, servers which may be located in countries outside of your jurisdiction and in a country that is not considered to offer an adequate level of protection under your local laws. It may also be processed by evmux and its suppliers, service providers or partners' staff operating outside your country.

evmux is committed to protecting your Personal Information and will take appropriate steps to ensure that your Personal Information is processed and stored securely and in accordance with applicable privacy laws, as detailed in this Privacy Policy. Such steps include putting in place data transfer agreements or ensuring our third-party service providers comply with evmux's data transfer protection measures.

Note to our Users in the EU: 

If you are located in the EU, you have a right to request further information regarding the data transfer mechanisms used by us with respect to data transfers to third countries. 

In order to keep your Personal Information safe, we apply strict safeguards when transferring it outside of the EEA, which may include the following:

  • Transferring your personal information to countries approved by the European Commission as having adequate data protection laws, such as Delaware, USA;
  • Entering into standard contracts that have been approved by the European Commission and which provide an adequate level of high quality protection, with the recipients of your Personal Information;
  • Transferring your Personal Information to organizations that are Privacy Shield Scheme certified, as approved by the European Commission.

BY SUBMITTING YOUR PERSONAL INFORMATION THROUGH THE SITES, YOU ACKNOWLEDGE, AND AGREE, IN JURISDICTION WHERE SUCH CONSENT IS REQUIRED, TO SUCH TRANSFER, STORING AND/OR PROCESSING OF PERSONAL INFORMATION.

  1. Minors

The Sites are intended for Users over the age of sixteen (16). Therefore, evmux does not intend and does not knowingly collect directly Personal Information from children under the age of sixteen (16) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of sixteen (16) are not using the Sites.

  1. Third Party Service Providers and Third Party Software

  1. While using the Sites we may be using third party service providers, who may collect, store and/or process your information, as detailed in this Privacy Policy.

  2. Note, that we collect, hold and/or manage your Personal Information through evmux's authorized third parties vendors of certain products or services (such as hosting cloud services) (including, as applicable, their affiliates) solely and limited to providing us with such requested services, and not for any other purposes.

  3. Such vendors may be located in a country that does not have the same data protection laws as your jurisdiction.

  4. Such third parties service providers include without limitation the following categories of service providers:

Please read such third party service providers' terms of use and privacy policies to understand their privacy practices.

  1. Links to Third Party Websites

Certain links provided in the Sites permit Users to leave our Sites and enter non-evmux Sites or services. Most of such linked Sites and services provide legal documents, including terms of use and Privacy Policy governing the use thereof. It is always advisable to read such documents carefully before using those Sites and services, inter alia, in order to know what kind of information about you is being collected.

  1. Data We Process

We collect both personal and non-personal information from users. This includes, but is not limited to:

  1. Purpose of Data Processing

Below, we provide a table outlining how and why we use your personal data, the types of data used for each purpose, and the legal bases on which we rely. Where relevant, we also specify our legitimate interests.

Purpose/Activity Type of Data Lawful Basis for Processing (Including Legitimate Interest)
Registering you as a user and providing access to services

(a) Identity

(b) Contact

(c) Technical

(d) Profile

Performance of a contract with you
Processing payments, verifying identity, and handling failed transactions

(a) Identity

(b) Contact

(c) Transaction

(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to manage our business)

Managing the relationship with you, including updating terms or privacy policy and resolving complaints

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary to comply with legal obligations

(c) Necessary for our legitimate interests (to keep records updated and assess user interaction with the services)

Administering and protecting our business and services, including troubleshooting, system maintenance, and legal compliance

(a) Identity

(b) Contact

(c) Technical

(d) Profile

(e) Usage

(f) User-generated content

(a) Necessary for our legitimate interests (to run and improve our business, IT, and security systems)

(b) Necessary to comply with legal obligations

Enabling participation in competitions or completing surveys

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to grow our business)

Delivering relevant content and ads, and measuring ad effectiveness

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

  1. Necessary for our legitimate interests (to assess service usage and grow our business)
  2. Consent
Using data analytics to improve services, marketing, and user experience

(a) Identity

(b) Contact

(c) Technical

(d) Profile

(e) Usage

Necessary for our legitimate interests (to optimize services and inform product/marketing strategies)
Providing suggestions for streams, webinars, or services that may interest you

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

(f) Marketing and Communications

Necessary for our legitimate interests (to develop products and services)
  1. How to Request Data Deletion

If you wish to request that we delete your personal data, you may do so by contacting us at support@evmux.com. Please include details of your request, and we will process it within 30 days, as required by law. Once the deletion request is confirmed, we will delete your personal data unless we are legally obligated to retain it for legitimate business or legal reasons.

Alternatively, you can delete your entire account and all associated information directly from the Evmux dashboard by following these steps:

This process will permanently delete your account and all data unless retention is required by law.

  1. Training Models and AI Algorithms:

  1. At evmux, we may use customer data, including both Personal Information and Non-Personal Information, to improve our services and develop AI algorithms and models. These models may be used to enhance the user experience, provide personalized content, and optimize the functionality of our Sites.

  2. Data Anonymization and Aggregation: When training our AI models, we take measures to anonymize and aggregate customer data to ensure that individual identities cannot be directly linked to the data used for training. We only use data in a format that does not personally identify any individual user.

  3. Consent for Model Training: We may seek your explicit consent before using specific types of customer data for training our AI models. This consent will be obtained separately and will not be a condition for using our services. You have the right to withdraw your consent at any time.

  4. Model Evaluation and Security: Before deploying AI models in production, we rigorously evaluate their performance and ensure that they meet strict security standards. These evaluations are carried out to minimize the risk of unintended outcomes and to protect the privacy of our users.

  5. Opt-out Options: If you prefer not to have your data used in training our AI models, you can opt-out by contacting us at info@evmux.com. Please note that opting out may limit certain personalized features or recommendations.

  6. Transparency and Accountability: We are committed to maintaining transparency and accountability in our AI model training practices. If you have any questions or concerns regarding the use of your data for AI model training, please reach out to us, and we will be happy to provide additional information.

By continuing to use our Sites and services, you acknowledge and agree to the use of your data, as described in this Privacy Policy, for training AI models to enhance our services and improve user experiences.
  1. Security

  1. We take appropriate measures to maintain the security and integrity of our Sites and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures.

  2. Your Personal Information is hosted on AWS servers, which provide advanced strict security standards (both physical and logical).

  3. Some of the security measures that we employ include, without limitation: highly secure services design and implementation using state of the art encryption and architectures mechanisms, restriction of access to your Personal Information to individuals who need access to it in order to process it on evmux’s behalf and implementation of a secured permission management and auditing system using specific and proprietary firewall and network access filtering as well as security group mechanisms.

Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use will never occur.

  1. evmux will comply with applicable law in the event of any breach of the security, confidentiality, or integrity of your Personal Information and will inform you of such breach if required by applicable law.

  2. TO THE EXTENT THAT evmux IMPLEMENTED THE REQUIRED SECURITY MEASURES UNDER APPLICABLE LAW, evmux SHALL NOT BE RESPONSIBLE OR LIABLE FOR UNAUTHORIZED ACCESS, HACKING, OR OTHER SECURITY INTRUSIONS OR FAILURE TO STORE OR THE THEFT, DELETION, CORRUPTION, DESTRUCTION, DAMAGE, OR LOSS OF ANY DATA OR INFORMATION INCLUDED IN THE PERSONAL INFORMATION.    

  1. Data Retention

evmux will retain the Personal Information for as long as we are comfortable that it is accurate and can be relied upon. Personal Information which is no longer required for the purpose for which is was initially collected will be deleted unless we have a valid justification to retain it which is permitted under applicable law, such as to resolve disputes or comply with our legal obligations.

  1. Changes to the Privacy Policy

The Company reserves the right to change this Privacy Policy at any time, so please re-visit this page frequently to check for any changes. In case of any material change, we will make reasonable efforts to post a clear notice on the Sites or we will send you an e-mail regarding such changes to the e-mail address that you may have provided us with. Such material changes will take effect seven (7) days after such notice was provided on our Sites or sent to you via e-mail, whichever is the earlier. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” and your continued use of the Sites on or after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice.

  1. Have any Questions?

If you have any questions (or comments) concerning this Privacy Policy, please send us an email to the following address: info@evmux.com and we will make an effort to reply within a reasonable timeframe.

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